Cozyla Messaging Service Privacy Policy

Last updated: November 2025

This Messaging Service Privacy Policy explains how Cozyla US Corp., doing business as Cozyla (“Cozyla,” “we,” “us,” or “our”), collects, uses, and protects information in connection with our Messaging Service. This policy applies only to data collected through Cozyla’s Messaging Service and supplements Cozyla’s main Privacy Policy.

1. Information We Collect
 When you subscribe to Cozyla’s Messaging Service, we may collect:

• Your mobile phone number

• Message content, frequency, and engagement information (such as responses or delivery status)

• Information you provide directly (e.g., preferences, forms, or sign-up actions)

• Technical data related to message delivery (such as carrier and delivery timestamps)

2. How We Use Your Information
 We use this information to:

• Deliver text messages you’ve requested or consented to receive

• Send promotional, transactional, and informational content

• Monitor and improve the Messaging Service’s functionality and performance

• Comply with applicable laws and carrier requirements

3. Sharing and Disclosure
 Cozyla does not sell, rent, or share your mobile information with unaffiliated third parties for their own marketing purposes.
 We may share your data only as necessary with:

• Service providers who support our Messaging Service (e.g., SMS platforms, carriers) under strict data protection terms

• Legal authorities, if required to comply with applicable law, regulation, or valid legal process

4. Data Retention
 We retain your Messaging Service data only for as long as needed to provide the Service, comply with legal obligations, or resolve disputes. Once no longer needed, information will be securely deleted or anonymized.

5. Accurate Information

When you complete forms online or otherwise provide Us information in connection with the Messaging Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, We may refuse you access to the Messaging Service and pursue any appropriate legal remedies.

6. Your Choices and Rights

• You may opt out of receiving Cozyla text messages at any time by replying STOP to any message.

• You may also contact help@cozyla.com to request deletion or access to your Messaging Service data.

7. Children’s Privacy
 The Messaging Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

8. Changes to This Messaging Privacy Policy
 We may update this policy from time to time. Updates will be posted here with a revised “Last updated” date. Continued participation in the Messaging Service after updates indicates acceptance.

9. Contact Us
 If you have questions about this Messaging Service Privacy Policy, contact us at:
📧 help@cozyla.com
 🌐 www.cozyla.com